Not being prompted to accept newly reflashed device

Subject of the issue

I’ve reflashed my Gen 3 device but I forgot to save the minion key files. I’ve connected it to my local WiFi and it says it is connected to the Cloud.

The device status on shows the key as accepted but the device is not shown as being online.

When I do cloud.status on the local interface I get a screen of 401 Client Error: Unauthorized for url:

Your environment

  • What version is the dongle? (Find on software state page on

Steps to reproduce

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Expected behaviour

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Actual behaviour

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Output of power.status command

If your issue is in any way related to the device shutting down or behaving in a unexpected way, please provide the output of the power.status command to help us diagnose the issue.

Run the command


in the terminal on, and paste the result here.

Do’s & dont’s

  • Do not write your unit-id anywhere.

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