Unable to register dongle due to this message
I just bought and tried to install my dongle today. Is it possible this is a refurbished dongle? Or was it a sticker/labeling error?
I just bought and tried to install my dongle today. Is it possible this is a refurbished dongle? Or was it a sticker/labeling error?
To be clear, I removed a chunk of the dongle ID on purpose.
Hi @mamboozo.
Apologies for the delayed response.
This looks like an issue that should be handled in our support system. Please write an email to support@autopi.io where we will be able to ask you for extra details and try to resolve the issue.
Best
Nikola
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