Subject of the issue
Verizon refuses to activate device on their network.
North America 4G/LTE region (Verizon)
Steps to reproduce
Attempt to activate device on Verizon Wireless network.
I got the IMEI number from the Quectel LTE EC21-V chip on the device.
Verizon specific dongle would be allowed on the Verizon network.
Enter IMEI into Verizon activation system. Verizon message- “Cannot activate because it has no GPS. Call customer support.” Customer support- “Not valid on the Verizon network because it does not support E911” (US emergency number that when connected to call center, provides location of caller). Apparently, E911 is required on all devices operating on the Verizon Wireless network.
Has anyone in the US activated their dongle on the Verizon Wireless network. If so, what do I say to the rep/sales person to get me to a person that will do it? I have tried multiple Verizon stores and called Verizon support multiple times hoping I would find someone that could help.
The only response I get from Verizon is that this device is not compatible with the Verizon network. They do know it is a data modem.