Problem with software update

Subject of the issue

I cannot update the software on the Dongle.

Your environment


Steps to reproduce

Start update from Software updates.

Expected behaviour

New software release on the dongle

Actual behaviour

I get the error message: “Another state run is currently active - please wait and try again later”. Tried several times.

Output of power.status command

If your issue is in any way related to the device shutting down or behaving in a unexpected way, please provide the output of the power.status command to help us diagnose the issue.

Run the command


in the terminal on, and paste the result here.

Do’s & dont’s

  • Do not write your unit-id anywhere.

I have the same issue. Hopefully there’s a fix!

In the end I had to re-flash the SD-card according to these instructions to get it to work again: