Auto pi device to Cloud Connection

I am Megha Merin and I a student in France. Currently, I am doing my internship in Belgium. I was testing the Autopi dongle and I am not able to connect the device and the cloud. My SIM card is SFR( SFR webphone) and it has a pin lock to activate in the phone. I have set that and it is not connecting.

Can you please help me with what can we do to solve this issue? I have attached a screenshot of the error.

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